Privacy policy

This Privacy Policy describes how Tarakujo ("we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from tarakujo.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

2. How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to:

  • Fulfil orders, including processing payments, arranging shipping, and providing invoices and/or order confirmations;
  • Communicate with you regarding your order, account, or customer service requests;
  • Market and advertise the Services, including sending promotional communications, targeted advertising, and event/campaign invitations (where permitted by law);
  • Comply with applicable legal obligations, including tax, accounting, and other requirements;
  • Provide, test, and improve the Services, including monitoring and analysing usage trends;
  • Detect, investigate, and prevent fraud, unauthorised transactions, and other illegal activities.

Information We Collect Directly from You

Information that you directly submit to us, which may include:

  • Contact details — name, address, phone number, and email;
  • Order information — billing address, shipping address, payment confirmation (see Section 3 on Payment Information), email address, and phone number;
  • Account information — username, password, and security questions;
  • Customer support information — any information you choose to include in communications with us.

Information We Collect through Cookies and Similar Technologies

We automatically collect certain information about your interaction with the Services ("Usage Data") using cookies, pixels, web beacons, and similar technologies. Usage Data may include: device information, browser type, IP address, pages viewed, time spent on pages, referring/exit pages, and clickstream data.

Information We Obtain from Third Parties

We may obtain information about you from third parties, including our service providers, shipping partners, marketing partners, and payment processors. Any information received from these sources is subject to that third party's own privacy practices and terms.

3. Payment Information

Tarakujo does not directly collect or store your full payment card details. All payments made on the Site are processed by our third-party payment gateway provider(s). These processors collect your payment information directly and are governed by their own privacy policies. We recommend you review the privacy policy of the relevant payment processor before making a payment.

We may receive limited information from the payment processor to confirm the status of your transaction (such as payment success/failure and a transaction reference number), which we use solely to process, fulfil, and support your order.

4. How We Disclose Personal Information

We may disclose your personal information to third parties for a variety of business purposes, including to:

  • Service providers who perform services on our behalf, such as payment processing, order fulfilment, shipping and logistics, IT services, and customer support;
  • Business and marketing partners to provide services and advertise to you (where you have consented, or as otherwise permitted by law);
  • Affiliates and group companies, if applicable;
  • Comply with applicable laws, regulations, legal processes, or governmental requests;
  • Enforce our Terms of Service and other policies;
  • Protect the rights, property, and safety of Tarakujo, our customers, or others;
  • In connection with a business transaction, such as a merger, sale of assets, financing, or acquisition of all or a portion of our business.

We do not sell your personal information for monetary consideration.

5. Cookies

We use cookies and similar tracking technologies to power and improve the Services (including remembering your actions and preferences), to run analytics, and to better understand your interaction with the Services. You can manage cookie preferences through your browser settings. Please note that removing or blocking cookies may affect the functionality of the Services.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.

7. Data Security

We implement reasonable technical and organisational security measures designed to protect your personal information from loss, misuse, unauthorised access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

  • Access, correct, update, or request deletion of your personal information;
  • Object to or restrict our processing of your personal information;
  • Data portability;
  • Withdraw consent, where processing is based on consent.

To exercise any of these rights, please contact us using the details in Section 12 below. We will respond to your request in accordance with applicable law.

9. Children's Data

The Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us so we can take appropriate action.

10. International Users

If you are accessing the Services from outside India, please note that your information may be transferred to, stored, and processed in India or other countries where our service providers operate. We take reasonable steps to ensure your data is treated securely and in accordance with this Privacy Policy.

11. Compliance

This Privacy Policy is intended to comply with applicable Indian laws, including the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, as well as the Digital Personal Data Protection Act, 2023, where applicable.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Tarakujo Email: tarakujo.tk@gmail.com Phone: +91-9000200258 Website: https://tarakujo.com